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Award winning technical support

Helping you cut through the complexity of Australia’s super and retirement system


Rated #1 for Technical Support 11 years in a row by Wealth Insights

Deep experience that comes from answering 12,000 – 15,000 enquiries annually

Comprehensive support materials advisers say they can’t live without

Our experts are always here to help 

"It is truly refreshing to receive such a high-quality response demonstrating professional and technical competency. I hold FirstTech in high regard."

 

Norman Howe

Stratxa Advisory

 "FirstTech is an asset to CFS and a valuable resource to advisers" 

 

Jesmond Azzopardi

Tribel Advisory

 

Key topic areas

Key topic areas

Latest news

From late October 2023, Services Australia will review residential aged care and home care fees on a monthly basis.  Previously it was reviewed quarterly.

The monthly reviews will apply changes to care recipient fees closer to when changes happen. The reviews will also calculate any applicable refund amounts as part of the next monthly claim process.

This means care recipients may receive more regular letters advising of fee changes or refunds.

For more information see Important update: More regular reviews of aged care fees


The FirstTech Aged Care Guide has been updated for legislative changes, rates and thresholds as at 20 September 2023.

The FirstTech Social Security Guide has been updated for legislative changes, rates and thresholds as at 20 September 2023.

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Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) is the trustee of the Colonial First State FirstChoice Superannuation Trust ABN 26 458 298 557 and issuer of FirstChoice range of super and pension products. Colonial First State Investments Limited ABN 98 002 348 352, AFSL 232468 (CFSIL) is the responsible entity and issuer of products made available under FirstChoice Investments and FirstChoice Wholesale Investments.

 

Information on this webpage is provided by AIL and CFSIL. It may include general advice but does not consider your individual objectives, financial situation, needs or tax circumstances. You can find the target market determinations (TMD) for our financial products at  https://www.cfs.com.au/tmd which include a description of who a financial product might suit. You should read the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) carefully, assess whether the information is appropriate for you, and consider talking to a financial adviser before making an investment decision. You can get the PDS and FSG at www.cfs.com.au or by calling us on 13 13 36.