Help staff protect your business
What you need to know
Safe web browsing at work
Your web browser is your window to the digital world. Whether it's to find a new supplier, perform research on your customers, or create a website for your business, the internet offers great services and a wealth of information. It's hard to imagine how we ever did business before.
It's important you and your staff understand that the way you browse the web can affect the online security and integrity of your business.
Protect your computers
Malware - or malicious software - can be inadvertently downloaded from websites by users and harm the devices and information in your business. Dramatically reduce your exposure to malware by securing your devices, keeping your operating system, security software, web browser and add-ons up-to-date. A convenient way to do this is to ensure automatic updates are enabled or installed as soon as they are available.
By observing some simple advice when browsing the web, you and your staff can further reduce your exposure to online risks.
Is your browser session secure?
Before making a transaction or entering sensitive information on a web site, check that your browser address window is green, the URL (web address) has changed from 'http' to 'https' and that a closed padlock icon is present. If your browser is up to date, it should support these features.
Go directly there
The safest way to access any web site is to type its web address directly into the browser and bookmark it. Hover over web links with your cursor to check for spelling errors or unexpected web addresses before you click. Phishing emails often contain links to dangerous sites.
Create strong, unique passwords
Choose passwords for your online services that are difficult for anyone else to guess. A strong password is long and complex (a variety of letters, numbers and other characters), unique (not re-used for other services or apps), current (changed at least every 90 days) and not obvious (avoid dictionary words, dates, names etc.).
Protect your brand
Take care with what you or your staff reveal about your company online. Think twice if the information you are handing over is sensitive or considered valuable intellectual property for your business.
It's important that staff also recognise that in many circumstances, they are representing your business when interacting online. Both business leaders and staff should ultimately feel a sense of collective responsibility about their reputation and what sorts of online activities are in line with the values of the business. Devising a clear IT policy that is regularly kept up-to-date ensures everyone is on the same page.
Use social networks wisely
Social networks such as LinkedIn, Facebook and YouTube are a great way to connect with customers, colleagues and industry peers. They can help you build your brand and customer base, gain valuable insights and support recruitment.
The way you and your staff use social networks can have security and reputational impacts for both employees and the broader business. In some cases, staff may even use a social network for both their personal lives and to support your business' objectives.
Be mindful about whether the information you or your staff post on social networks, and who you interact with, is in line with the way you want your brand represented and the detail about your business you want revealed.
Take extra care when transacting online
If you or your staff regularly make online purchases or perform financial transactions, there are important security precautions to observe. Learn more about safer online shopping and banking.