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Help staff protect your business

What you need to know

Create stronger passwords to keep information secure


Creating memorable and secure passwords that you change regularly is vital to keep your business accounts safe and to protect the privacy of your customers.

Password re-use is a big risk for businesses. When employees use the same passwords at home as they do for your business systems, it increases the risk of a hacker gaining access to your network. Educate your staff on smart password use both at work and at home.

As business owners or administrators, it's also vital to create strong passwords to safeguard higher levels of access to your company systems. A good password is:

  • More than eight characters - the longer and more complex your password the harder it is for someone to decipher it
  • Made up of a variety of letters, numbers and symbols
  • Unique (not re-used for other accounts or apps)
  • Current (changed at least every 90 days)
  • Easy to remember, difficult to guess (avoid dictionary words, dates, names etc).

Create different passwords for the sites that you visit, and change them regularly


Don't use the same password to access all sites you use, instead, create variations and change them at least every 90 days. Use a unique password for each of the most important systems and sites that you visit, from logging in to a company laptop to completing other activities such as banking, online shopping and email.

Easy to remember, difficult to guess


Choose passwords for your online services that are easy for you to remember, but difficult for anyone else to guess. Don't use every day or dictionary words, parts of your name or that of your family members, your date of birth, mobile number or other easily guessed passwords such as sequential numbers.

Shorten a memorable phrase


Create a password based on a phrase that only you know. If you're saving for a trip to Hawaii, your password could be: $5kH?Al0ha! Alternatively, if vegemite is your favourite breakfast spread, try: <3VegeYum1. Naturally, don't use these exact examples because only you should hold the secret.

If you need to write down a hint, disguise it


Don't write down your passwords or pin numbers. Remember, your passwords unlock your accounts, so never share them with anyone. If you need to record a hint, make sure that it is disguised and secured.