Where a financial adviser is linked to your account, we may pay commissions to your adviser from the fees that we receive. Commission may apply to accounts that were established prior to 11 June 2013. If you were a member prior to 11 June 2013, you can request a fee rebate for the commissions payable to your adviser. You can speak to your adviser or contact us directly to request a rebate.
Note: Before changing any arrangements, we suggest you contact your adviser to discuss your future advice needs and arrangements for those services.
If you became a member after 11 June 2013, your fees already include this rebate. If you receive a rebate, this transaction will be referred to as a ‘Fee rebate’ in your future statements. The rebate will reduce the total fees and costs that apply to your investment.
Rebates are calculated and paid monthly. If you close your account, your withdrawal amount will only include a rebate calculated to the end of the previous month. The rebate will be paid to your most conservative investment option (as determined by us), unless you nominate another investment option.
If you have insurance cover that commenced before 1 July 2014, we may pay commissions to your adviser from the total insurance premiums you currently pay. You can request a rebate for any commissions payable to your adviser. You can speak to your adviser or contact us directly to request a rebate.
If you receive a rebate, the total insurance premiums you currently pay may be reduced by up to 22%. If your insurance cover commenced after 1 July 2014, your premiums already reflect this change.