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Service and support

Service and support

for my company

for my company


Employer super is an important part of your value proposition for your employees.

Along with their salary, incentive payments and other benefits, employer super is part of a package that shows employees you value their contribution and care about their financial wellbeing.

With FirstChoice Employer Super, you can make a positive contribution to the lives of your employees, helping them build their wealth for a more comfortable retirement.

Our team of employer super specialists will make sure you are supported every step of the way by delivering the insights and education you need to make better decisions about employer super.

Talk to us about:

  • Saving time and money on super administration 
  • Demonstrating value with a highly rated super product 
  • Making life better for your employees with comprehensive member support 
  • Incorporating an insurance offer that gives your employees comfort and if required, supports them in getting back to work sooner1
  • The increased efficiency of being part of Australia’s largest financial services organisation.

Service and experience

We value relationships, so we invest in our clients. We’re generous with our time and knowledge, and take pride in delivering excellent customer service.

Our team of experienced employer super specialists understand how to deliver successful outcomes for you now and over the long term.

Save time and money

We make sure super administration is efficient with easy-to-use online systems and processes. Our online administration portal, FirstNet Employer, puts you in control, simplifying everything from super contributions to plan management, plus it’s Superstream compliant.

You may choose to register or update employees in FirstChoice Employer Super, using the services of your payroll provider or another clearing house. Find out how to register and update employee details using other providers.

A faster way to process super

You can use our clearing house, available through FirstNet Employer, to process all your employees’ super contributions for free. Send us a single payment and we’ll also forward contributions to your employees’ chosen super funds – saving you time and effort.

You’ll also enjoy real time confirmation when you create new or edit existing member details.

We make change work

We have the experience and expertise to successfully navigate change in your business. Rely on us to make the transition to FirstChoice Employer Super as smooth as possible with:

  • A dedicated support team
  • A comprehensive transition plan
  • Payroll staff training and help.


To find out more about FirstChoice Employer Super, contact us on 1300 654 666, Monday to Friday 8am to 7pm Sydney time.

Contact us